Privacy Notice

This Privacy Notice explains how TheHalseyHouse handles personal information gathered through this website, including its forms, accounts and text message program.

The site collects information that you choose to provide and limited technical data created by your visit.

• Contact details such as name, email address and phone number.
• Account details such as your login email and password.
• Property details you share about the house and its equipment.
• Messages you send through the contact form.
• Technical data such as browser type, device type and pages viewed.

Personal information is used only for purposes connected to the service.

• Preparing and presenting home warranty plan options.
• Creating and maintaining your account.
• Answering questions and service requests.
• Sending service messages and, where you have agreed, promotional messages.
• Keeping the site secure and improving how it works.
• Meeting legal and regulatory obligations.

Phone numbers are used for text messages only when you have opted in. You can reply STOP at any time to opt out, or reply HELP for assistance. Message frequency varies, and message and data rates may apply.

Text messaging consent and phone numbers collected for messaging are not shared with third parties or affiliates for marketing purposes.

The site may use cookies and similar tools to remember preferences, keep sessions secure and understand how pages are used. You can control cookies through your browser settings. Turning them off may affect how some features work.

Information is shared only when it is needed to deliver the service or required by law.

• With plan administrators and service contractors involved in your coverage or a repair request.
• With vendors that host the site or deliver messages, under confidentiality obligations.
• With authorities when the law requires it or to protect legal rights.

Personal information is kept for as long as it is needed to provide the service, maintain records and meet legal obligations. When it is no longer needed, it is deleted or made anonymous.

Reasonable technical and organizational safeguards are used to protect personal information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

You have choices about your information.

• Ask to see the personal information held about you.
• Ask for corrections to information that is inaccurate.
• Ask for your information to be deleted, subject to legal limits.
• Opt out of promotional messages at any time.

Residents of some states may have additional rights under local law. Requests can be made using the contact details at the end of this notice.

The site is intended for adults. It does not knowingly collect personal information from children. If such information is found to have been collected, it will be deleted.

This notice may be revised as practices or laws change. The updated version takes effect when it is posted here, and the date at the top of the page will be adjusted.

Privacy questions and requests can be sent using the details below.

• Phone: +1 (234) 252-2961
• Email: [email protected]
• Mail: 2321 Energy Drive, 2nd Floor Louisville OH 44641